1. Introduction
Welcome to The Compliance Lab. By accessing or using our website and online learning platform, you agree to comply with the following Terms of Use. These terms govern your access to all services, materials, and content provided by The Compliance Lab. If you do not agree with any part of these terms, you must refrain from using our website and services.
2. Definitions
In these Terms of Use, “we”, “us”, and “our” refer to The Compliance Lab, and “you” refers to the individual or entity accessing or using our services. “Services” refer to all educational materials, online courses, and resources available on thecomplabpro.com.
3. Eligibility
By using our platform, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using our services on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms of Use.
4. Account Registration
To access certain features, you may be required to register an account. You must provide accurate and complete information during registration and keep your account credentials confidential. The Compliance Lab reserves the right to suspend or terminate any account that violates these terms or contains false information.
5. Use of Services
Our services are intended for educational purposes only. You may not use our content or materials for commercial purposes, distribution, or resale. Unauthorized use of our intellectual property, including copying, reproducing, or modifying course materials, is strictly prohibited.
6. Intellectual Property Rights
All course materials, texts, visuals, and other digital assets available through The Compliance Lab are owned or licensed by us. You are granted a limited, non-transferable, and non-exclusive right to access the materials solely for personal educational purposes.
7. Payment and Access
Access to paid courses is granted upon full payment. Prices are clearly stated on the website and may change without prior notice. Once payment is confirmed, you will receive access credentials to the respective course. Unauthorized sharing of access is not permitted.
8. Limitation of Liability
The Compliance Lab is not liable for any direct or indirect damages arising from your use of the website, including data loss, system failures, or inaccuracies in content. All courses are provided “as is” without warranties of completeness, reliability, or suitability for specific purposes.
9. Privacy and Data Protection
Your personal data is collected and processed according to our Privacy Policy. We ensure compliance with applicable Swiss data protection laws and maintain reasonable security measures to protect your information.
10. Modifications to the Terms
We reserve the right to update or modify these Terms of Use at any time. The revised version will be posted on our website, and continued use of the platform constitutes acceptance of the new terms.
11. Termination
We may suspend or terminate your account without notice if you breach these terms or misuse our services. Upon termination, all rights granted to you under these Terms of Use will cease immediately.
12. Governing Law
These Terms of Use are governed by the laws of Canada. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Zurich.
13. Contact Information
If you have any questions about these Terms of Use, please contact us at support@complabpro.com.
Service Disclaimer
All educational content and resources provided by The Compliance Lab are intended for informational and training purposes only. While every effort is made to ensure the accuracy of the materials, the company does not guarantee that all information is error-free or applicable to every individual situation. The courses are not a substitute for professional advice or legal consultation. The Compliance Lab assumes no responsibility for decisions made based on the information provided within the platform. Users are encouraged to consult certified professionals when applying tax or compliance concepts in practice.
Refund Policy
We strive to ensure satisfaction with every course purchase. However, due to the digital nature of our content, refunds are available only under specific conditions. A refund may be requested within 7 days of purchase if no significant portion of the course has been accessed or downloaded. Once you have viewed or completed a considerable part of the course, refunds cannot be issued.
To request a refund, please contact our support team at support@complabpro.com with your order details. Refunds are processed using the same payment method used for the initial transaction. The Compliance Lab reserves the right to refuse refund requests that do not meet the outlined criteria.