1. Introduction
The Compliance Lab respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, process, and safeguard the information you provide when visiting our website or using our online learning services. By using our website, you consent to the practices described in this policy.
2. Information We Collect
We collect information that helps us provide and improve our services. This includes:
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Personal data such as your name, email address, billing details, and account credentials.
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Technical information including IP address, browser type, device information, and access times.
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Usage data related to your interaction with our platform, course progress, and support requests.
We collect this data through forms, account registration, payment processing, and analytics tools.
3. Purpose of Data Collection
Your personal information is used for:
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Providing access to online courses and materials.
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Processing payments and maintaining transaction records.
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Responding to inquiries and providing customer support.
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Improving website functionality and user experience.
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Sending updates about course changes, new offerings, and regulatory updates.
We only process personal data for legitimate business and educational purposes in accordance with applicable Swiss laws.
4. Data Storage and Security
Your information is stored securely on protected servers. We implement technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. Only authorized personnel have access to personal data, and all staff members are bound by confidentiality obligations.
5. Data Sharing and Disclosure
The Compliance Lab does not sell or rent your personal data to third parties. We may share limited information with trusted service providers for payment processing, hosting, or analytics, strictly for operational purposes. All partners are required to comply with equivalent data protection standards.
6. User Rights
You have the right to:
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Access and request a copy of your stored data.
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Request correction of inaccurate or incomplete information.
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Request deletion of your personal data when legally permissible.
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Withdraw consent for data processing at any time.
To exercise your rights, please contact us at support@complabpro.com.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once the retention period expires, data is securely deleted or anonymized.
8. GDPR Compliance
The Compliance Lab fully complies with the General Data Protection Regulation (GDPR). This includes adherence to principles of transparency, purpose limitation, data minimization, and integrity.
We ensure that personal data is collected lawfully, fairly, and transparently. Data subjects are informed of their rights, including access, rectification, erasure, restriction of processing, and portability.
Users located in the European Union may also lodge complaints with their local supervisory authority regarding data handling practices.
9. Confidentiality Policy
Confidentiality is central to our operations. Any information you share, including course progress, payment details, and communication records, is treated with the highest level of privacy. We ensure that no personal or business information is disclosed without consent, except when required by law or regulatory authorities.
10. Cookie Policy
Our website uses cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that help us remember your preferences and optimize the website’s functionality.
We use the following types of cookies:
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Essential cookies: Required for website functionality and secure login.
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Performance cookies: Help us analyze how users interact with our website.
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Preference cookies: Store your language and display preferences.
You can manage or disable cookies through your browser settings, but some website features may not function properly without them.
11. Third-Party Links
Our website may contain links to external sites. The Compliance Lab is not responsible for the content or privacy practices of these external websites. We encourage users to review the privacy policies of third-party platforms before sharing any personal data.
12. Updates to This Policy
The Compliance Lab reserves the right to update or modify this Privacy Policy at any time. Changes will be published on this page, and continued use of the website constitutes acceptance of the updated version.
13. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
support@complabpro.com